Wednesday, 16 June 2010

AoC: Billing update

Funcom have now sorted out my billing issues previously mentioned including canceling an order I clicked by mistake when I thought I was re-entering my order for the expansion but in fact added an additional order for the Collector's Edition and crediting me with 5 free days for the time I was locked out of the game.

So while I'm not impressed with their billing system being set up to punish people who cancel automatic re-subscription (which surely anyone with any sense does?) top marks to their Customer Service team for efficiency.